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Policy & FAQ

By browsing these pages relating to adult health care supplies and adult apparel ("Relevant Category") products, parts and components, and/or making a purchase for any of them, you agree that:
1. You are aged over 18 (or the applicable age of majority of your place of residence);
2. Any purchase you make of Relevant Category items are for business purposes only and not for personal consumption;
3. You will not remove any labels or health warnings on the Relevant Category items when you resale these items;
4. You will not arrange or facilitate any sale of Relevant Category items to minors and children;
5. Your purchase (if any) of Relevant Category items are not intended for importation into any region prohibiting such import,sale or resale.We reserve the right to cancel any sales transaction when any of the foregoing terms is or thought to be violated.and we have no duty to make the refund if you made the payment and after we shipped it out .the risk on customs clearance and shipping is on your side .
6.In addition to the shipping method as both agreed ,the customs clearance and any other duty or tax happened in shipping and importcountry is on responsibility of the importing party .

Order Process :
1)Please tell us your detail inquiry: model/qty/color/package required etc.
2)Commerical invoice confirmed by both parties.
3)We will arrange production and shipment ASAP upon payment received.
4)Shipping on time and offer you the tracking number.

Samples Policy:
Samples will be charged and could be possible to refund when mass quantity order was confirmed. Some basic models maybe free to offer testing samples. Pls double check and negotiate with our Salesman.

Payment Policy:
T/T, Paypal, Western Union

Refund policy :
100% Refund your money or exchange for defective ones after evidence showed. Please double check and negotiate with our Salesman.

Quality Guarantee Policy:
Q1.Could you offer us certificate verification?
A:Yes, we could.We have CE , ROHS, Etc.certifications.

Q2.What kind of materials are used for your sex toys?Are the materials all safe? Any test for them?

A: Yes, they are.We stick to adopt safe materials with Medical, food-grade, non-toxic and free-phthalate

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